Effective Date: 1^st June 2024

This Refund Policy outlines the terms and conditions regarding refunds for services provided by REMY REAL ESTATE. By using our website, you agree to abide by this policy.

1. Refund Eligibility

Refunds may be provided under the following circumstances:

• Cancelation of a reservation within the specified cancelation period
• Failure to deliver the agreed-upon services
• Other circumstances as deemed appropriate by REMY REAL ESTATE

2. Cancelation of Reservation

If you cancel a reservation within the specified cancelation period, you may be eligible for a refund. The refund amount and eligibility criteria depend on the cancelation policy associated with the reservation.

3. Failure to Deliver Services

If REMY REAL ESTATE fails to deliver the services as agreed upon, you may be eligible for a full or partial refund, depending on the circumstances.

4. Requesting a Refund

To request a refund, please contact our customer service team at [Email Address] or [Phone Number]. You may be required to provide relevant details and documentation to support your refund request.

5. Refund Process

Refunds will be processed within a reasonable timeframe upon approval of the refund request. The refund will be issued to the original payment method used for the transaction, unless otherwise specified.

6. Contact Information

If you have any questions or concerns about our refund policy, please contact us at:

REMY REAL ESTATE
Kigali, Rwanda
[email protected]
+250 785 120 577